Privacy Policy

Last Updated: September 10, 2026

At Plumber in Raleigh (“Company,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the information you provide when you visit or use https://plumberinraleigh.com/.

This Privacy Policy explains what information we may collect, how we use it, how we may share it, how we protect it, and the choices available to you.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Company Information

Plumber in Raleigh
2660/A Discovery Dr., Suite 132
Raleigh, NC 27616
United States

Phone: (844) 973-0400
Email: Info@plumberinraleigh.com

Website: https://plumberinraleigh.com/

2. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request information, request an estimate, schedule a service, or otherwise communicate with us.

This information may include:

Name
Telephone number
Email address
Service or property address
ZIP code
Details about your plumbing issue
Appointment or service information
Information included in messages or inquiries
Other information you choose to provide

We may also collect certain information automatically when you visit our website.

3. Information Collected Automatically

When you access our website, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
General website usage information
Other technical or diagnostic information

This information may be collected through server logs, cookies, analytics tools, pixels, tags, or similar technologies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure advertising or marketing performance.

Cookies may be used for purposes such as:

Website functionality
Security
Analytics
Performance measurement
Understanding visitor behavior
Advertising and marketing measurement

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Use Information

We may use collected information to:

Respond to inquiries and requests.
Contact you about requested plumbing services.
Schedule and manage appointments.
Provide estimates or service information.
Provide and improve our services.
Communicate with customers.
Process transactions and payments where applicable.
Maintain and improve our website.
Analyze website usage and performance.
Detect and prevent fraud, abuse, or security incidents.
Comply with legal and regulatory obligations.
Protect our rights, property, customers, and business.
Send marketing communications where permitted by law and applicable consent requirements.

6. Phone Calls, Text Messages, and Communications

If you provide your telephone number through our website or another communication channel, we may use it to contact you regarding your inquiry, requested service, appointment, estimate, or other customer-service matters.

Where applicable, we may also send text messages or make telephone calls in accordance with applicable laws and consent requirements.

Message and data rates may apply to text messages depending on your mobile carrier and plan.

You may request that we stop sending non-essential marketing communications.

7. How We Share Information

We do not sell your personal information for money in the ordinary course of operating our business.

We may share information with service providers and other parties when reasonably necessary to operate our business and provide requested services.

These parties may include:

Website hosting providers
Website and technology providers
Customer-service providers
Scheduling and appointment platforms
Payment processors
Analytics providers
Advertising and marketing providers
Communications providers
Professional advisors
Legal or regulatory authorities when required

We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable law, respond to legal process, protect our rights, investigate fraud, protect the safety of individuals, or protect the security of our systems.

8. Service Providers

We may use third-party companies to perform services on our behalf.

These providers may have access to personal information only to the extent reasonably necessary to perform their services and may be subject to contractual or other obligations regarding appropriate handling of information.

9. Analytics and Advertising

We may use third-party analytics and advertising technologies to understand how visitors use our website and to evaluate the effectiveness of our advertising.

These technologies may collect information such as IP address, browser information, device information, pages visited, referral information, and interactions with advertisements.

Depending on the tools used on the website, these providers may use cookies, pixels, tags, or similar technologies.

Third-party providers may have their own privacy policies governing their handling of information.

10. Google and Other Third-Party Services

Our website may use services provided by companies such as Google or other technology, analytics, advertising, communications, or payment providers.

These services may collect information through cookies, pixels, APIs, or similar technologies.

Where applicable, you may review the privacy policies and privacy choices provided by those third parties.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.

The retention period may vary depending on the type of information and the reason it was collected.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

13. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 through the website.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.

14. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

We do not control those third-party websites and are not responsible for their privacy practices, content, security, or policies.

We encourage you to review the privacy policy of any third-party website you visit.

15. Your Privacy Choices

Depending on applicable law, you may have choices regarding your personal information.

You may contact us to:

Request information about personal information we may have collected about you.
Request correction of inaccurate information.
Request deletion of information where applicable.
Opt out of certain marketing communications.
Ask questions about how your information is used.

Some requests may be subject to legal exceptions or verification requirements.

16. North Carolina Privacy

We operate in the United States and may collect and process information in connection with our operations in North Carolina.

We will handle personal information in accordance with applicable federal and state privacy laws.

Nothing in this Privacy Policy is intended to provide rights that are unavailable under applicable law.

17. California Residents

If you are a California resident, California privacy laws may provide you with additional rights depending on whether and how those laws apply to our business.

Where applicable, California residents may have rights concerning:

Access to personal information.
Correction of certain personal information.
Deletion of personal information.
Opting out of certain sales or sharing activities.
Non-discrimination for exercising applicable privacy rights.

To exercise an applicable privacy right, contact us using the information in the Contact Us section below.

We may need to verify your identity before completing certain requests.

18. Do Not Track Signals

Some web browsers provide a “Do Not Track” (“DNT”) setting.

Because there is currently no universally accepted standard for responding to DNT signals, our website may not respond to all DNT signals.

19. Email Marketing

If you voluntarily provide your email address, we may use it to respond to inquiries, provide requested information, communicate about services, or, where permitted, send promotional communications.

You may unsubscribe from marketing emails by following the unsubscribe instructions contained in the applicable communication or by contacting us.

Transactional and service-related communications may continue when necessary to provide requested services.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by law.

21. Contact Us

If you have questions about this Privacy Policy, want to make a privacy request, or would like more information about how we handle personal information, please contact us: